Return & Refund Policy

At Maisoon World LLC, we want you to love your purchase. If something isn’t right, here’s how returns work:

  • You can request a return within 7 days of delivery
  • Items must be unused, in original condition, and with original packaging
  • Some items are non-returnable, including:
    • Gift cards
    • Digital products
    • Personal care or intimate items
    • Final sale or customized items

How to Return

Email us at info@maisoonworldllc.com within 7 days of receiving your order. Please include your order number and reason for return. We’ll send you return instructions.

Shipping
  • Return shipping costs are the customer’s responsibility unless the item is damaged, defective, or incorrect
  • Shipping fees are non-refundable
Refunds

Once we receive and inspect your return, approved refunds will be sent to your original payment method within [7] business days.

Damaged or Wrong Items

If your item arrives damaged or incorrect, contact us within 7 days with photos, and we’ll take care of it.